Your Concerns, Our Solutions
Find answers to common questions about our products, ordering process, and sustainability efforts in our detailed FAQ section.
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01 Are you factory direct?
Yes, we are original factory and welcome you to visit or video checking. All of our products are with competitive price and excellent quality
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02 What can you buy from us?
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03 Can we get free samples?
Yes. We can support free sample.
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04 What is your Policy for the quality problems?
After checking the responsibility to us, we will agree to return and exchange.
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05 Can you make other sizes and packages for this product?
Yes, we could finish as request to size and package, all details please kindly send inquiry message to us, sales team would confirm it before quotation for you.
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06 Can our private logo/label be printed on the packaging?
Yes, your own private logo/ label can be printed on the packaging upon your legal authorization, we support OEM service according to our clients’ requirement for many years.
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07 Can we start from small order?
Yes, customized sample order is welcomed and small quantity can be supplied from stock
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08 What is the delivery time?
Our normal production period is 5-30 days, also depend on stock quantity, whether it’s customized products etc.
